Price Promise

A fair Price Promise from a Fair Company:

The spritely bunch here at First Aid Warehouse don’t like to be beaten on price. In fact they take it rather personally. We spend hours every week comparing ourselves against our competitors and lowering our prices accordingly. As such we’re confident enough to offer a price promise against every item on our website, with only a couple fair exceptions.

We’ll not only match any cheaper price you find, we’ll even better it! And if you find it after you’ve purchased, we’ll refund the difference.

If you find a cheaper price within the UK, please contact our Customer Service Team on 0845 230 2090 or via email on sales@firstaidwarehouse.co.uk. Cutting prices motivates our Customer Service Team as we won’t see our prices beaten!

Please include the following information when contacting us regarding a potential price match:

  1. Product Name (quick find code if possible)
  2. Product Price
  3. Competitors Website Address
  4. Your Name
  5. Your telephone number
  6. Your email address

The small print:

  • We’ll do this up to 7 days after you’ve purchased. We surely can’t keep it open-ended!
  • This applies to any UK retailer (except auction websites) for an identical product where the item is in stock, listed as new, and sold by the retailer in question. We think this is fair.
  • The quality must be like-for-like.
  • It doesn’t cause us to operate at a loss.