Delivery

Delivery charge of £6.99 applies on all orders under £60.

All stocked product lines are despatched the following business day. Orders are despatched on a delivery service via DHL. All non-stocked items will have a longer lead-time. You will be notified directly on any non-stocked line and given an expected delivery date.

Any orders placed after 1.00pm on Friday, or at the weekend will not be processed until the next working day.

Despite our best efforts there are parts of the UK we cannot reach with a next working day delivery service. During longer public holidays such as Christmas, deliveries may take longer. We will do our best to keep you informed of any issue that may impact on delivery times.

Christmas Opening and Delivery: You will be able to place orders throughout the Christmas period, however our last day for shipping will be 19 December 2024. The support line and offices will be closed from Christmas Eve and reopen on 2 January 2025 when orders will be fulfilled by date. In stock items are dispatched within 48 hours of placing the order.

To speak to the sales team please contact 01698 354 605, alternatively they can be reached at sales@firstaidwarehouse.co.uk We are closed on Saturday, Sunday and Bank Holidays applicable to England Wales and Scotland.

How the current issues in the Red Sea may affect our business

The recent escalation of the Houthis attacks on container ships in the Red Sea has seen almost all hauliers re-route shipments around The Cape of Good Hope South Africa, increasing the average freight time by around 11-14 days for containers from China.

We would like to reassure you that the UK stock holding we have at First Aid Warehouse and the planning we have been carrying out since the Red Sea crisis started mean that you should see no impact on stock availability. Indeed, current super core and core stock levels sit at 100% and 98% respectively, so we believe we have everything in place to maintain this service level to our customers. We will of course, inform you if this situation changes.